FAQs

Customer Service

Yes! Just enter your address at checkout and it will calculate the price for you. If for some reason your address does not return a shipping price please get in contact with us for a custom quote.

Here's a link to our Shipping & Returns page for more information.

Our Terra Grills Portico comes with a 5 years warranty.

Check our Warranty Policies

Open fire cooking must always be done with care. Use your Portico outdoors in a safe, ventilated space away from flammable materials, and follow local fire regulations.

Care & Maintenance

Brush the grill grates while still warm, then wash with soapy water and dry well. Stainless steel parts are easy to remove and maintain.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Stainless steel accessories should be cleaned with warm soapy water, dried thoroughly, and stored in a dry place. Avoid harsh abrasives or leaving them exposed to the elements between uses.

Porticos

Yes, the Portico frame is designed for outdoor use with durable powder-coated aluminium and weatherproof panels. However, we recommend using a cover and storing accessories in a dry place when not in use for extended periods.

Absolutely. The Portico is built for year-round use with flame-retardant, block-out sidewalls and roof panels, suitable for sun, rain, and wind.

The main frame is black powder-coated aluminium 6061/T6. The top and sides are made from white block-out, flame-retardant (DIN4102 B1 M2), bad weather–resistant materials.

Both. Terra Grills products are trusted by chefs and perfect for home enthusiasts, pop-up events, or commercial catering.

Yes. You can use natural lump charcoal or seasoned hardwoods. Avoid softwoods, treated timber, or anything chemically processed.

Yes. The Portico is modular and designed for transport with easy plug-in/plug-out assembly, making it perfect for events, pop-ups, or mobile kitchens.

  • Portico Large
    Includes two stainless steel grills
    Each grill measures 1700mm (66.9”) L x 400mm (15.7”) W
    Total cooking surface: 1.36 m² (14.65 sq ft)
  • Portico Small
    Includes one stainless steel grill
    Grill measures 1300mm (51.2”) L x 350mm (13.8”) W
    Total cooking surface: 0.45 m² (4.84 sq ft)

  • Material
    All grills are made of durable, food-grade stainless steel
    Built to withstand high-heat open-fire cooking